Best Mac Screen Recorder for Customer Support
Best Mac Screen Recorder for Customer Support
Resolve customer issues faster with clear, step-by-step screen recordings.
Resolve customer issues faster with clear, step-by-step screen recordings.
macOS Ventura 13.0 or higher is recommended
macOS Ventura 13.0 or higher is recommended
Best Mac Screen Recorder for Customer Support
Resolve customer issues faster with clear, step-by-step screen recordings.
macOS Ventura 13.0 or higher is recommended
Thousands of teams trust 1001 Record to deliver faster, clearer customer support.
Thousands of teams trust 1001 Record to deliver faster, clearer customer support.
Thousands of teams trust 1001 Record to deliver faster, clearer customer support.
1M+
1M+
1M+
videos created
videos created
videos created
50K+
50K+
50K+
users
users
users
180+
180+
180+
countries
countries
countries
Make Customer Support Easier
Make Customer Support Easier
Make Customer Support Easier
Troubleshoot faster with video support
Troubleshoot faster with video support
Instead of long email explanations, send a quick video walkthrough to show users exactly how to solve their problem.
Instead of long email explanations, send a quick video walkthrough to show users exactly how to solve their problem.
Report bugs with clarity
Report bugs with clarity
Help developers fix issues faster by capturing screen glitches, error messages, or unexpected behavior.
Help developers fix issues faster by capturing screen glitches, error messages, or unexpected behavior.
Improve your Help Center & FAQs
Improve your Help Center & FAQs
Reduce ticket volume by creating visual guides that empower customers to find answers themselves.
Reduce ticket volume by creating visual guides that empower customers to find answers themselves.
Enhance personalized Customer Support
Enhance personalized Customer Support
Make support more personal with quick, custom video replies.
Make support more personal with quick, custom video replies.
Why Choose 1001 Record for Customer Support
Why Choose 1001 Record for Customer Support
Why Choose 1001 Record for Customer Support
Capture everything
in one go
Capture everything
in one go
✅Record Camera, Microphone & System Audio – Show your face and explain with voice effortlessly.
✅4K, 60FPS Recording – Ensure your recordings are clear and smooth, perfect for tutorials and troubleshooting guides.
✅Record Camera, Microphone & System Audio – Show your face and explain with voice effortlessly.
✅4K, 60FPS Recording – Ensure your recordings are clear and smooth, perfect for tutorials and troubleshooting guides.
Highlight & explain with annotations
Highlight & explain with annotations
✅On-Screen Drawing & Text – Add notes, arrows, or highlights to emphasize key points in real time.
✅Cursor Animation – Make mouse clicks stand out for easy step-by-step guidance.
✅On-Screen Drawing & Text – Add notes, arrows, or highlights to emphasize key points in real time.
✅Cursor Animation – Make mouse clicks stand out for easy step-by-step guidance.
More advanced features for your workflow
More advanced features for your workflow
✅File Management – Easily find, manage, and reuse past recordings.
✅Custom Watermarks – Protect your brand by adding your logo or signature.
✅Trim & Edit Clips – Remove unnecessary parts and keep only what’s important.
✅File Management – Easily find, manage, and reuse past recordings.
✅Custom Watermarks – Protect your brand by adding your logo or signature.
✅Trim & Edit Clips – Remove unnecessary parts and keep only what’s important.
Save time, improve customer experiences
Save time, improve customer experiences
Save time, improve customer experiences
Resolve customer issues faster with clear video responses. Built for macOS.
Resolve customer issues faster with clear video responses. Built for macOS.
More use cases
More use cases
More use cases
Product Demos & Tutorials
Product Demos & Tutorials
Product Demos & Tutorials
Customer Support
Customer Support
Customer Support
Lectures
Lectures
Lectures
Social Media Videos
Social Media Videos
Social Media Videos
Gameplay Highlights
Gameplay Highlights
Gameplay Highlights
Remote Meeting
Remote Meeting
Remote Meeting
We've all the answers
1. Is it free? What's the pricing?
1001 Record offers a free version with up to 10 recordings with no watermarks or time limits.
Beyond the free recordings, 1001 Record provides in-app purchases for a yearly subscription at $14.99 or a lifetime subscription at $24.99.
2. What happens to my lifetime license after purchase?
Your license is yours forever—no recurring fees. Plus, enjoy free updates for life!
3. Where do I get 1001 Record for MacOS?
You can download 1001 Record from the 👉Mac App Store👈.
4. Can I record my screen with sound?
Yes, 1001 Record allows you to record your screen and capture both computer audio and audio from your microphone in high quality.
5. Do you have access to my videos?
No. We don't have access to your content. 1001 Record does not send any data about your recordings to servers.
6. Is there an educational discount?
Yes, educators and students can apply for a discount. Just email us at 1001tvs@nero.com using your school email (like .edu or .ac.jp) with proof of your role. We’ll reply soon!
1. Is it free? What's the pricing?
1001 Record offers a free version with up to 10 recordings with no watermarks or time limits.
Beyond the free recordings, 1001 Record provides in-app purchases for a yearly subscription at $14.99 or a lifetime subscription at $24.99.
2. What happens to my lifetime license after purchase?
Your license is yours forever—no recurring fees. Plus, enjoy free updates for life!
3. Where do I get 1001 Record for MacOS?
You can download 1001 Record from the 👉Mac App Store👈.
4. Can I record my screen with sound?
Yes, 1001 Record allows you to record your screen and capture both computer audio and audio from your microphone in high quality.
5. Do you have access to my videos?
No. We don't have access to your content. 1001 Record does not send any data about your recordings to servers.
6. Is there an educational discount?
Yes, educators and students can apply for a discount. Just email us at 1001tvs@nero.com using your school email (like .edu or .ac.jp) with proof of your role. We’ll reply soon!
1. Is it free? What's the pricing?
1001 Record offers a free version with up to 10 recordings with no watermarks or time limits.
Beyond the free recordings, 1001 Record provides in-app purchases for a yearly subscription at $14.99 or a lifetime subscription at $24.99.
2. What happens to my lifetime license after purchase?
Your license is yours forever—no recurring fees. Plus, enjoy free updates for life!
3. Where do I get 1001 Record for MacOS?
You can download 1001 Record from the 👉Mac App Store👈.
4. Can I record my screen with sound?
Yes, 1001 Record allows you to record your screen and capture both computer audio and audio from your microphone in high quality.
5. Do you have access to my videos?
No. We don't have access to your content. 1001 Record does not send any data about your recordings to servers.
6. Is there an educational discount?
Yes, educators and students can apply for a discount. Just email us at 1001tvs@nero.com using your school email (like .edu or .ac.jp) with proof of your role. We’ll reply soon!