If you’re experiencing issues with 1001 Record on your Mac, our support team may ask you to send the log files to help us diagnose the problem.
Here’s a quick guide on how to do that — no manual file search required.
📌 Step-by-Step: Send Logs via Feedback Panel
Launch 1001 Record.
Click the three-dot menu on the lower-right corner of the main interface.
In the menu that appears, select “Feedback”.
In the feedback window:
Enter a brief description of the issue.
Enter your email address in the “Contact Information” field. This helps us reach you if more details are needed.
(Optional) Add a screenshot by clicking the “+” icon under “Pictures.”
Click “Send.”